Frequently Asked Questions
Everything you need to know about your Dressmezee order
How long does shipping take?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We accept returns on all unworn items with original tags attached within 14 days of delivery. Please note that for hygiene reasons, certain items like jewelry and intimates are non-returnable.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as our garments are designed for a true-to-size, body-conforming fit.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Clearpay for a more flexible shopping experience.
Do you restock sold-out items?
Many of our popular styles are restocked. You can sign up for a 'Back in Stock' email notification on the specific product page to be the first to know when it returns.